This unit focuses on building, developing and supporting teams to enable them to achieve their goals and objectives. Learners must identify the skills and potential of team members while providing opportunities for them to gain new skills and experiences.
Learners will evaluate team roles and their importance when allocating team members to appropriate tasks in order to achieve objectives.
A key factor in a winning team is the team leader. Learners will have the opportunity to examine the qualities required of an effective leader to ensure that tasks are achieved, while building and developing the team and individuals within it.
This unit also focuses on methods for monitoring team performance and approaches for handling poor performance and conflict.
The unit focuses on building, developing and supporting teams to enable them to achieve their goals and objectives. Learners will identify the skills and potential of teams and individuals.
Opportunities for teams to develop, gaining new skills and experiences and ways to evaluate and improve their performance are important to the unit too.
| Learning Outcome | Assessment Criteria- The Learner can: |
| 1. Analyse the characteristics of teams | 1.1 Identify the attributes of a successful team |
| 1.2 Review theoretical models and approaches used to evaluate teams | |
| 2. Evaluate methods for team development | 2.1 Assess motivational factors affecting different teams |
| 2.2 Evaluate relevant theory | |
| 3. Evaluate methods of setting team objectives, and monitoring and evaluating team performance | 3.1 Identify different approaches to setting team objectives and evaluating team performance |
| 3.2. Produce recommendations on how to improve team performance |
